Job Description

Job Description

Job Description

PETTY DENTAL’s Dental Business Assistant sets the tone for how patients perceive their dental experience, from the first phone call to the initial greeting. The Business Assistant will work closely with the Office Coordinator to provide patients with comprehensive information and understanding of their treatment appointments. The primary responsibilities include interacting with patients both in person and over the phone, maintaining an efficient appointment schedule, explaining treatment options and payment processes, and managing insurance and billing.

Our goal is to ensure patients receive high-quality dental care in a pleasant atmosphere. Here are some ways we achieve this:

• Expertise and Care: Dr. Petty is renowned for his calming demeanor, exceptional expertise, and artistry in smile design. We dedicate ample time to each patient to foster a relaxed environment.
• Guided Onboarding: Our Office Coordinator will facilitate onboarding, ensuring a smooth transition and a clear understanding of our office philosophy and business procedures. We utilize comprehensive patient management software tailored for dental practices, which includes detailed tutorials.
• Professional Standards: We uphold a strong work ethic, characterized by consistent attendance, punctuality, and professionalism in dress, speech, and demeanor.
• Team Collaboration: We value high-level technical expertise among all team members, emphasizing efficient scheduling to minimize delays and maintain a positive work atmosphere. Our team enjoys collaborating to create a pleasant working environment. We encourage you to visit our website and read our 300+ 5-star Google reviews to see what our patients think.

Work Schedule:

• Monday to Thursday from 7:45 AM to 5:00 PM (with a one-hour lunch break). The Thursday schedule may vary and could include 1 to 2 afternoons a month when the office is closed. The office is closed every Friday and weekends.

This position averages between 30 to 32 hours per week and is considered full-time. Pay is hourly for all time worked, and vacation accrual is based on hours worked. We offer seven paid holidays, and the office is closed for one week each quarter. Reduced-cost dental care is provided for each employee's immediate family after a waiting period. After one year, there is an option to contribute to a SIMPLE IRA retirement plan with a 3% company match.

Qualifying Skills

• Customer service / Patient service skills
• Professional communication skills & telephone skills
• Computer skills for entry and accuracy
• Experience in Administrative support (preferred)
• Knowledge of dental terminology (preferred)
• Familiarity with dental software (preferred)
• Experience in office management (preferred)

Please DO NOT CONTACT THE OFFICE by phone or email as our team have patients to care for. The Office Administrator works remotely and will communicate with you via phone, texting, or email. If you have an updated resume or questions, you may send it to cbpetty2@gmail.com.

Company Description

Please DO NOT CONTACT THE OFFICE by phone or email as our team have patients to care for. The Office Administrator works remotely and will communicate with you via phone, texting, or email. If you have an updated resume or questions, you may send it to cbpetty2@gmail.com.

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