Job Description
Student Success Coordinator, BSN Program, Nursing Department The Student Success Coordinator in the BSN Programs position, coordinates the success of nursing students in the TBSN programs, ensuring that retention and attrition rates meet state regulations and national accreditation standards, as well as providing assessment and program development to maximize National Council Licensure Examination-Registered Nurse (NCLEX-RN) outcomes. Assess and advise the personal and academic support needs of BSN students.
Work Location: Chalon Campus (West Los Angeles)
Start Date: Immediately
Applications Deadline: Open until filled
Position Hourly Rate Range: $21.10 - $22.00/hour
Hiring salary can be above the posted pay range if candidate's qualifications are determined to be above the minimum requirements of the position description.
Duties and Responsibilities: 1. The following responsibilities relate to Retention and Attrition:
- Supports the admissions process for both program options with evidence-based recommendations and feedback.
- Works with the TBSN Program Directors to analyze data on student Notices of Academic Difficulty and progression criteria to maximize targeted tutoring referrals for retention and minimize attrition.
- Coordinates relationships with Student Affairs and ABSN/TBSN Academic Advisor to support program development including tutoring services, intellectual skill development, and psycho-social services.
- Develops programs to improve student outcomes, with special attention to high-risk students, including working with the Business Office and Financial Aid.
- Participates and develops student success modules for orientation and ongoing development.
2. The following responsibilities relate to NCLEX-RN Success:
- Develops support services and support individualized study plans for both BSN students to ensure success on the NCLEX-RN.
- Tracks and evaluates our integrated testing program.
- Provide feedback and data to faculty and Program Directors on the integrated testing system and NCLEX-RN pass rates.
- Serves as support for proctoring integrated tests.
- Tracks student progression through the nursing program in collaboration with program directors, assistant directors, program coordinators, and ABSN/TBSN Academic Advisors.
- Available to students and faculty for directions, questions, and concerns in collaboration with program director and assistant director.
3. The following responsibilities relate to students:
- Develops and implements programs for group and individual student development with an orientation to student success.
- Serves as advisor to students seeking RN licensure out-of-state per MSMU policy.
- Supports faculty in student advisement with the at-risk student.
- Provides support, academic counseling and advising for at-risk students.
- Works as an active member of the Admission and Evaluation Committees.
- Develops individualized education plans for identified high-risk students in the BSN Program.
- Assists with the academic orientation process for new online students and teaches an online introductory orientation for new online students in the RN-BSN program
4. The following responsibilities relate to operations:
- Supervises student workers for specialty projects as applicable.
- Provides data for regulatory and accrediting bodies, and the university in collaboration with Directors, Assistant Directors, and the Dean/Dean's Assistant.
- Coordinates meetings, projects, and events with faculty, program director, and assistant director.
Other Duties and Responsibilities: - Works closely and collegially with the Director of Advisement, Director of Admission, Assistant / Associate Director of Admission for Nursing Recruitment, Registrar, Director of Health Services, Director of Counseling and Psychological Services, Director of Financial Aid, Director of the Business Office, and Coordinator of Inter-campus Transfers.
- Attends professional development events
- Performs other job duties as assigned.
Job Requirements:
Knowledge: - Solid working knowledge of general advisement policies, procedures, and practices, including for online students
- Good working knowledge of general office policies, procedures, equipment, and practices.
- Excellent working knowledge of computers and word processing, spreadsheets, databases, and other software applications used by the Nursing Department.
Abilities and Skills: - Organize, prioritize, and handle multiple tasks to meet established deadlines.
- Analytical, detail-oriented, and accurate.
- Exercise sound judgment and decision-making.
- Works as a team player.
- Understanding of and sensitivity to a diverse university environment.
- Build rapport and maintain positive and effective relationships with various people.
- Engage in attentive and effective listening to accurately assess situations and provide relevant information.
- Excellent counseling, listening, critical thinking, record-keeping, and problem-solving skills.
- Strong oral/written communication, organization and prioritization, record-keeping, data collection and tabulation, and supervisory skills.
Education: - Bachelor's degree required.
Experience: - A minimum of one (1) year of advisement, counseling, or student support experience.
- Previous experience of advisement or support of students in the online environment.
Additional Information:
Mount Saint Mary's University's commitment to equity, diversity and justice (EDJ) is steeped in the tradition and legacy of the Sisters of St. Joseph of Carondelet (CSJ), our Catholic identity, mission and values. We are unwavering in our pursuit of inclusion, belonging and antiracism. We aspire to achieve our love of dear neighbor without distinction, which permeates all forms of social identities and human experiences.
We honor and celebrate our similarities and differences. We are committed to the full inclusion of the entire Mount community. Due to historical legacies of exclusion, we offer particular care for underrepresented populations. We define diversity in the broadest sense, including but not limited to, age, differences in culture, citizenship status, disability, family status, gender, gender expression, gender identity, generational history, genetic information, geographic origin, language, political perspectives, mental and physical ability, military service, national origin, race and ethnicity, religion, sexual orientation, size and socioeconomic class.
Welcoming individuals from a variety of backgrounds improves and enriches our learning, living and working environments. Any breach of these values harms our community. Mount Saint Mary's University transforms its culture through the radical pursuit of institutionalized change. We strive for a campus where students, staff, faculty, alumnae and all whom we encounter feel welcomed, valued and are supported to reach their full potential.
As we pursue our never-ending journey toward a more equitable, inclusive and antiracist campus in our richly diverse community, we welcome you.
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About Mount Saint Mary's University
Mount Saint Mary's University is an independent, Catholic, liberal arts university which provides a values-based undergraduate education for women, as well as innovative programs for professional men and women on two historic campuses in Los Angeles. The Mount is the only Catholic university primarily for women in the Western United States. It is also nationally recognized for its academic programs, its culturally diverse student body, and its focus on preparing the next generation of citizen leaders.
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