Job Description

Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute , Norton Thoracic Institute , Cancer Center at St. Joseph's , Ivy Brain Tumor Center , and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro - rehabilitation, orthopedics, and other medical services. St. Josephs is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospitals patients have traveled from outside of Arizona and the United States to seek treatment at St. Josephs.

U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies . Look for us on Facebook and follow us on Twitter .

For the health of our community ... we are proud to be a tobacco-free campus.

St. Josephs Foundation was founded in 1981 to continue the rich philanthropic tradition established by the Sisters of Mercy, who first established St. Josephs Hospital in 1895. The Foundation raises funds to support patient care, education and research at St. Josephs Hospital and Medical Center, ensuring all patients are offered the best medical services available, provided with kindness, compassion and respect. Learn more at

Position Summary:

In the newly created position of Manager of Prospect Management, your prospect research management and database management skills are key.

Reporting to the Foundation President, you will be responsible for the effective management, measurement and analysis of the movement of prospects through the fundraising cycle.

Working closely with the development team, you will provide strategic insight into prospect and portfolio management in order to build and maintain constituent relationships.

Displays and demonstrates overall knowledge of philanthropy fundraising process and prospect development initiatives including prospect identification techniques, research practices and prospect management.

Builds and maintains partnerships with Development Officers to effectively manage prospect assignments by providing insights for prospect strategy through ongoing portfolio and pipeline analysis and discussion.

Must have a sense of initiative and inquisitiveness, and be a creative strategic thinker with excellent prioritization skills.

Key Responsibilities:

• Provides training, as a Subject Matter Expert, of the prospect development functions within the Customer Relationship Management (CRM) tool.
• Assists in assigning prospects through the manual assessment of vendor-generated scores.
• Develops and maintains queries to assist in data integrity initiatives, analyzes and synthesizes information for appropriate distribution of prospect leads.
• Records and maintains relevant information in the CRM database including the application of donor payments.
• Provides high level customer service as well as a solutions oriented mindset.
• Creates and maintains narrative reports, profiles, prospect alerts, charts, graphs and other reports as needed.
• Seeks to improve the organization by incorporating best practices, new knowledge and trends within the industry and profession.
• Assists in the cross training of new hires and updating development staff on all aspects of prospect development.
• Works in partnership with all development staff and consultants to affect coordinated approach to the prospect development process.
• Works with development staff to assess prospect management policies and procedures.
• Contributes to the review and evaluation of informational resources.
• Collaborates with other internal stakeholders to advance the mission of the foundation.

Minimum Experience and Education Required:

• Five (5) years of related experience.
• Three (3) of those years in CRM prospect and research management.
• Bachelors degree in a related field or a combination of education and/or additional job-related experience may be substituted in lieu of the degree.

Preferred Experience:

• Supervisory experience with a philanthropic organization.
• Experience in philanthropy operations.
• Experience with Blackbaud, Salesforce or similar CRM.
• Strong data mining skills.

We offer great benefits to support you and your family, including:

• Medical/Dental/Vision Insurance (no premium for employee benefits)
• Flexible spending accounts
• Matching 403(b) retirement program
• Fully Funded Pension Plan
• Paid Time Off (PTO)
• Tuition Reimbursement
• Mental Health Benefit
• Employee Life Insurance
• Annual Performance Bonus
• Dignity Health now offers an Education Benefit program for benefit-eligible employees in Arizona. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Advanced Practice Providers and Faculty Physicians can receive up to $90,000 if full-time and hired within a year of completing their residency or fellowship. Part-time providers can receive up to $45,000. Join our team at Dignity Health to take advantage of this amazing opportunity!

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